Product
Design &
Development
The step in product design
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Picture : The steps in design product
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Concept
Development Process
Assume that you are developing an coconut processing machine in third world countries.
Identifying Customer Needs
The text book defines a six step process for
gathering
stakeholder/customer needs.
Define the Scope
Mission
Statement
Gather Raw Data
Interviews
Focus
Groups
Observation
Interpret Raw Data
Need
Statements
Organize the Needs
Hierarchy
Establish Importance
Surveys
Quantified
Needs
Reflect on the Process
Continuous
Improvement
Mission
Statement
Example: Project
of Coconut processing Machine for Home Industry in Indonesia
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